No. You can check out as a guest. Creating an account allows faster checkout, order tracking, and saved information for future purchases.

We accept all major credit cards such as Visa, Master Card, American Express, & Discover. All payments are processed securely through PayPal’s encrypted payment page. You can also pay with your PayPal balance and even use their 6 months financing if you qualify through their financing program.

All payments are processed securely through PayPal’s encrypted payment page.  Which uses the latest and greatest in security technology!  A SSL certificate is used to secure the payment page and API endpoints. These certificates are using the SHA-256 algorithm and VeriSign’s 2048-bit G5 Root Certificate.  Which is as rock solid as you can get. 

Yes we ship worldwide! 

We offer FREE SHIPPING on minium orders ! Shipping rates are calculated at checkout based on your location and selected shipping method.

Most orders arrive within 5–7 business days after shipment depending on processing time, carrier delays, weather, and location. Tracking information will be emailed once your order ships.

Orders may be canceled within 24 hours of purchase. Once processing or shipment begins, cancellations may no longer be available.

Returns & Exchanges

Returns must be requested within 14 days of delivery and approved before being shipped back.

Approved returns must be sent back within 21 days of delivery.

To be eligible for a return or exchange, items must be:

• unworn

• unwashed

• unaltered

• in original packaging

Items showing signs of wear, customization, styling, washing, lace cutting, product use, or odors may not qualify for return.

Approved returns are subject to a 30% restocking fee to cover inspection, processing, packaging, and sanitation handling costs.

Buyer is responsible for return shipping and tracking costs.

Custom, color-treated, clearance, KM Originals, and altered items are final sale.

Returns sent without approval may be refused.

*****Custom Units & KM Originals are not eligible for exchange or refunds all sales are final***

Human Hair

Wash gently using sulfate-free shampoo and conditioner
Detangle carefully from ends to roots
Use heat sparingly and always apply heat protectant
Moisturize regularly with leave-in conditioner or light natural oils
Store properly to maintain softness and longevity

Synthetic Hair

Wash with cool water and synthetic wig shampoo
Do not use heat unless labeled heat-safe
Detangle gently to reduce shedding and frizz
Store away from direct heat and sunlight
Use lightweight wig sprays or serums as needed

Proper care and storage help extend the life of all wigs and hair products.