We offer a 100% Satisfaction Guarantee on our products. If you receive your hair extensions and are not satisfied with how they look or feel you may return them to us for an exchange or your money back. All exchanges and refund will have a 30% restock fee. Any hair extensions that have been altered, washed or worn, and not in the original packaging will not qualify to be returned.
Buyers are responsible for return shipping and fees.
Buyers have up to 14 days after receiving order to exchange or return product. Any orders returned after 14 days will be sent back to the buyer, and the buyer is responsible for any loss in value.
We gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery.
I don’t accept cancellations, but please contact me if you have any problems with your order.
The following items can’t be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalized orders
KM Originals Items
Conditions of return:
Any hair extensions that have been altered, washed or worn, and not in the original packaging. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.